Blog Archive

Tuesday, January 17, 2012

Important News About Your EPB Email

No one really looks forward to big changes, and that includes us. We just made some fairly sweeping changes to our cable television lineup and we hate to bother you again so soon, but this coming change is one that will make our email system more resistant to threats, more reliable, faster, and more adaptable to porting our email to other devices and easier to use when you are on the road. So, here it comes.

The Glasgow Electric Plant Board will be upgrading our email on the night of January 23rd. We will be removing the Barracuda Spam Firewall, importing user accounts, and importing user address books. We have been working on this improvement for a few months and we are confident that our extra efforts will result in minimal inconvenience for you. All of your existing email on the old system will also be imported such that when you log into the webmail system you should not be losing anything.

This is an upgrade that we are very excited about and which will be adding much new functionality to our email system. You will not only benefit from the more redundant and stable Linux based system, but you will also see the following features.

  • You will be able to store up to a gigabyte of email and attachments per mailbox. This means you will be able to keep several thousand emails on the email server where they are safe from things like computer crashes.
  • The advanced and integrated antispam and antivirus features mean you no longer have to go two different places to check your spam filter. You can simply do it from inside the new webmail interface.
  • The current trend of smart phones, tablets, and other devices which allow remote viewing of email, accounts for around 40% of the “mail checking” on our current system. This new email solution allows for better security policies which make it easier for us to allow you to check email through these devices.
  • You will have the ability to manage all of your own email accounts from a central location.

Another new feature with this system is the completely revamped webmail interface. Our current webmail portal, while very functional, lacks a lot when it comes to ease of use and navigation. When using MagicMail you will have the ability to choose from a simple webmail interface called Webmail Lite, or a new and more advanced system called Tuxedo. We will help you pick the one best suited for your use.

Webmail Lite Interface

Tuxedo Advanced Webmail

Tuxedo Calendar System

From inside of either system you will have the ability to send and compose email, manage your address book and manage your settings. Perhaps the most exciting new feature is the ability to manage your “Spam Inbox” as well as customize your spam settings and rules from inside of your mailbox.

Mailbox Management

Spam Settings

We expect this process to go smoothly but, as always, if you have any issues after the upgrade feel free to call us at 270-651-8341 or check our , , or pages for statuses and updated information.


Chuck said...

This all looks fine for those who use EPB webmail interface: those who leave their email on the server, those who use the webmail online address book. But didn't clarify for those of us who have a separate email client program and use smtp/pop for email. From what was mentioned it appears that we should notice no difference if we do not use EPB webmail. correct?

Josh Francis said...

You just answered the question yourself. For those of you guys that are using an external SMTP or pop client there will be no changes what so ever which you really need to make. The big changes are for those people who are using webmail.
The main difference for you is that occasionally you'll want to log into your webmail interface and check your "Spam" folder for caught spam emails as you would have done on the barracuda in the past.