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Tuesday, December 15, 2009
3:26 PM | Posted by Billy Ray | | Edit Post
We’ve got some new stuff for you, and we just cannot wait any longer. First of all, your internet service has been upgraded! Our standard cable modem download speed of 1.5 Mbps is now 2.5 Mbps. Our second tier speed that was 4 Mbps is now 5 Mbps. Merry Christmas! This is not going to increase your service cost. Double Merry Christmas!
There is one thing you need to do to make your cable modem download the new speed limit. You need to go to your cable modem, determine where its power cord is, and unplug it for thirty seconds. After that brief pause, plug it back in and give it a few minutes to reconfigure itself, then start enjoying your early Christmas present from the EPB. We hope that everyone will take a minute to perform this operation. While we could make a rather drastic move and operate a switch at a substation that would power cycle all cable modems at once, (along with all other power consuming devices in town) well . . . that is a really dramatic action that we would rather not take.
But wait, there’s more! If you subscribe to our HD (High Definition) tier of programming, you have another gift to unwrap. Coming to your HD cable box right now is about 20 new HD channels! To get these new channels, you don’t really have to do anything. Right now the new channels are being downloaded to the I-Guide on your HD box and you will be able to start enjoying all of this new HD programming in time for all of your holiday gatherings. And, like the speedier internet service discussed above, there is no additional charge for these new channels. Further, if you are getting a new HD television for Christmas, there is even more good news! We will waive our regular $30 HD installation charge until the end of the year if you sign up soon while we still have installation slots left.
Merry Christmas Glasgow, from your EPB team!