Blog Archive

Tuesday, August 3, 2010

A Stream of Wind, and Falsehoods Blowing Through Glasgow

There is a lot of buzz in Glasgow these days about telephone, cable, and internet service. A very small amount of that buzz is about something that is actually true. The rest of it is being promoted by out-of-town representatives of a large telephone company that does business in Glasgow, even though they don't care enough about our community to actually keep an office open here.

The true part is that Norlight, Inc. (the company that used to be called Cinergy Communications) has made the decision to leave the Glasgow market by early next year. This is the company that provides telephone service over the Glasgow EPB network, and for whom EPB used to do the billing and perform trouble call work. Norlight recently announced in their monthly billing that all Norlight telephone customers in Glasgow need to begin the process of looking for an alternate telephone provider. We understand this decision since wired telephone service is really on the decline as more and more folks go for cell phones instead.

The false part of the buzz is being created by sales people for the large telephone company. They are reportedly knocking on doors all over town and telling a variety of untruths. They say EPB is leaving the internet business. This is totally untrue as we are in the middle of major upgrades to our internet system. They say EPB is leaving the cable television business. This is totally false as our commitment to providing the best cable television service available anywhere is a main priority for our team.

So, we are pulling out all of the stops with our video advertising, this blog, and even our Facebook pages, to make sure that those of us who actually live and work here know the facts. If someone knocks on your door and tries to continue spreading these lies, please feel free to set them straight for us!









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