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Tuesday, June 28, 2011
1:47 PM | Posted by Billy Ray | | Edit Post
We’ve talked about the convenience of using our e-bill system before, but there are still plenty of folks who use our internet service, but do not use the simple e-bill system. Hopefully this post will remind you of this great option available to all EPB customers. Once you have tried it, you are certain to like it!
You can sign up for e-billing in a number of ways. First, you can click on THIS LINK and follow the simple directions to set your home or business up for e-billing. You can also use the link on Glasgow’s homepage at www.glasgow-ky.com , the e-bill link is there on the left side of the page right under the EPB logo. Just click on that e-billing logo and follow the directions to set up your account. Of course, if you want to call and talk to one of our customer service folks at 651-8341, they would be glad to help you get set up on e-billing as well.
Here is what comes with your agreement to use the e-bill system. First of all, you will not get a paper bill anymore so your home will be more neat and your trash can will be less full. Next, the e-bill system comes with its own credit card payment interface so you can go on-line and pay your bill from your credit card without incurring additional credit card processing costs from EPB. (We allow up to $1000 in credit card payments per month without charging additional fees if you use the on-line credit card system. After August 1we will be charging a labor fee of $10 per transaction if you call in on the phone to make a credit card payment!) We also give you a $1 per month credit on your bill to reflect the savings we realize from not sending out a paper bill when you sign up for e-billing.
The e-bill system also allows you to review your bill on-line and compare it to previous bills. It is a truly feature-rich and convenient way to manage your accounts with Glasgow EPB. Of course, the ultimate in convenience is to set up your account to automatically debit your checking account. This feature makes sure your bill is paid even if you forget about it or if your are out of town for a period of time. You will still get your e-bill summary long before your account is debited for the payment so you will have plenty of time to see what the bill is going to be and make sure sufficient funds are available.
If you use the internet and have an email account, there really is no reason for you to not take advantage of this service. It cuts down on the paper in your life. It reduces fuel costs associated with driving into the office to pay your EPB bill. It improves your access to information about your bills and gives you easier ways to pay your bill. If you have any questions about getting set up to utilize our e-bill system, please give us a call. We want everyone to take advantage of this powerful option!