Friday, December 11, 2015
Can We Talk?
8:42 AM | 
Posted by
Billy Ray |
Even though
we use our website, Facebook, Twitter, the RBG blog, Cable 6 and the Weather
Channel scroll, we know that there are still people not getting the important
information about our services that we distribute often. So, we are providing another service that helps fill that gap.
Everbridge is
a service that adds text messages, emails, or voice phone calls to our methods for
giving our customers essential information about their electric power, cable
television programming, and internet service issues. To use this service, customers
must either sign up themselves or give us their information over the phone, or
through a face-to-face visit to our lobby. Participants can receive a text
message, an email or an automated phone call when our Dispatch team has
important information for customers. Messaging can go to more than one person,
more than one way, and customers can receive messages about more than one
address if they choose (on behalf of an elderly parent, for example).
To sign up we
will need a name, street address and the preferred method for the customer to be
contacted (an email address and/or a phone number selecting whether it should
be phone call or text). If customers choose more than one way to be contacted,
they need to be clear on the preferred order. Customers can sign up right now
by clicking this link https://member.everbridge.net/index/892807736723615#/login or by using the links on the main
front page of www.glasgow-ky.com or www.infotricity.org . There is no charge for this service, and customers may update their
information at any time after signing up.
We are trying
very hard to make sure that essential information finds a way to be heard and
understood by all of our customers, and we hope our customers will find this
new free service useful.
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