Monday, December 23, 2013
A Christmas Wish from Glasgow EPB
8:54 AM | 
Posted by
Billy Ray |
Our
office will be closed on Christmas Eve and Christmas Day, in the hope
that our team will get some well deserved time with their families. It
is our sincere hope that you get to do that as well.
If you have an emergency or suffer an interruption to one of the essential services you buy from us, please give us a call at 651-8341 and we will respond, no matter the date.
We have done a lot of that over the last 48 hours. Many of our folks worked continuously from Saturday evening through late Sunday night, repairing damage done to our networks by ferocious winds and some lightning. While all of the repairs are not complete, we have been able to accomplish many repairs and have implemented temporary fixes to other damage -- things that we hope can wait for permanent repair until after Christmas.
We give thanks during this season for another year in which we have been able to be your "Cavalry" and come to the rescue of many folks who needed help to return their lives to normal. We are thankful to have the opportunity to be of service, and we are thankful that our team has been able to do this work without being seriously injured. It is that for which we are the most thankful.
We do not say that lightly, because it is practically a miracle that we can say that. Conditions like what we had Saturday and Sunday often put our folks in back yards where they encounter a confusing array of downed trees, mud, energized conductors wrapped around an array of communications cables and other devices that present many dangers. This is normally done in total darkness during a driving wind and rain storm. Successfully returning your homes and businesses to the comfort and convenience that we need to make our lives happy, is fraught with many complications and dangers, and we count our blessings that we have a team capable of handling these challenges.
Thank you for choosing Glasgow EPB to perform these tasks for you. We hope that our work brings you the foundation of a wonderfully happy holiday season and that you build pleasant memories that will endure upon that foundation. Merry Christmas to you from all of us at Glasgow EPB!
If you have an emergency or suffer an interruption to one of the essential services you buy from us, please give us a call at 651-8341 and we will respond, no matter the date.
We have done a lot of that over the last 48 hours. Many of our folks worked continuously from Saturday evening through late Sunday night, repairing damage done to our networks by ferocious winds and some lightning. While all of the repairs are not complete, we have been able to accomplish many repairs and have implemented temporary fixes to other damage -- things that we hope can wait for permanent repair until after Christmas.
We give thanks during this season for another year in which we have been able to be your "Cavalry" and come to the rescue of many folks who needed help to return their lives to normal. We are thankful to have the opportunity to be of service, and we are thankful that our team has been able to do this work without being seriously injured. It is that for which we are the most thankful.
We do not say that lightly, because it is practically a miracle that we can say that. Conditions like what we had Saturday and Sunday often put our folks in back yards where they encounter a confusing array of downed trees, mud, energized conductors wrapped around an array of communications cables and other devices that present many dangers. This is normally done in total darkness during a driving wind and rain storm. Successfully returning your homes and businesses to the comfort and convenience that we need to make our lives happy, is fraught with many complications and dangers, and we count our blessings that we have a team capable of handling these challenges.
Thank you for choosing Glasgow EPB to perform these tasks for you. We hope that our work brings you the foundation of a wonderfully happy holiday season and that you build pleasant memories that will endure upon that foundation. Merry Christmas to you from all of us at Glasgow EPB!
Wednesday, December 11, 2013
Preparing For Record Setting Lows
The cold weather simply
isn't letting up and once again the EPB needs your help. It
appears that Thursday morning is likely to set a new peak energy
demand for December with temperatures predicted to fall to new lows.
That is why we are declaring Thursday morning a Blue Level load alert
for Glasgow between 7:00 am and 10:00 am, and are again asking for
your help at both residences and businesses.
As we've mentioned before, if you are an EPB power customer you can help the community lower its energy bill from TVA. We have found that raising your thermostat a bit higher than normal before you go to bed allows you to store some heat before the coldest temperatures arrive at day break. Then, when you get up, lower your thermostat a few degrees (68 is a good temperature) and leave it that way until 10:00 a.m. or after. The pre-heating should help hold your temperature until the end of the peak.
As we've mentioned before, if you are an EPB power customer you can help the community lower its energy bill from TVA. We have found that raising your thermostat a bit higher than normal before you go to bed allows you to store some heat before the coldest temperatures arrive at day break. Then, when you get up, lower your thermostat a few degrees (68 is a good temperature) and leave it that way until 10:00 a.m. or after. The pre-heating should help hold your temperature until the end of the peak.
It is the large
appliances in a home that contribute the most to our peak demand in
the winter. Please delay turning on the clothes dryer, dishwasher, or
your electric oven between 7:00 am – 10:00 am on Thursday and limit
your use of hot water if you have an electric water heater. If you
are really feeling like helping, trip off your electric water heater
when you get up. You will still have hot water for your morning
routines, but the water heater will not immediately recover and drive
up our demand (just don’t forget to turn it back on later in the
day so it can recover).
Businesses can help by
lowering their thermostat temperature a couple of degrees during that
time frame and postponing any electric intensive projects until after
10:00 am or completing before 7:00 am.
We are busy working on research projects that will allow these processes to be automated so we do not have to ask you repeatedly for your help in minimizing our peak demands. While we have some very interesting projects, right now our only hope is for you to help us – and the entire community. Thank you again for your assistance!
Tuesday, November 26, 2013
Time To Manage November's Peak
We haven’t had this discussion in a while,
but Wednesday morning is likely to set Glasgow’s peak energy demand for
November, and we need your help to keep it down.That is why we are declaring Wednesday morning a Blue level load alert for Glasgow.
The winter peaks are quite different
from the summer peaks we talked about over the last several months. In the
winter, Glasgow’s energy demand usually peaks between 7:00 a.m. and 10:00 a.m.
We think that will happen on Wednesday, November 27.
If you are an EPB power customer you
can help the community lower its energy bill from TVA. You can help by raising
your thermostat a bit higher than normal before you go to bed. That will allow
you to pre-heat your home and store some heat before the coldest temperatures
arrive at day break. Then, when you get up, lower your thermostat a few degrees
(68 is a good temperature) and leave it that way until 10:00 a.m. or after.
That will help us get through the likely peak period on Wednesday.
There are other ways to help as well.
It is the large appliances in a home that contribute the most to our peak
demand. Avoid turning on the clothes dryer, dishwasher, or the oven before you
leave on Wednesday. If you are really feeling like helping, trip off your
electric water heater when you get up. You will still have hot water for your morning
routines, but the water heater will not immediately recover and drive up our
demand (don’t forget to turn it back on later in the day so it can recover).
We are busy working on research
projects that will allow these processes to be automated such that we do not
have to ask you repeatedly for your help in minimizing our peak demands. We
have some very encouraging ideas and results, but, for now, our only hope is
for you to pitch in and make these moves on your own. We hope you will help us
out!
Wednesday, October 16, 2013
The Internet Upgrade That Wasn't
The
internet upgrade was not accomplished last night due to a major error by
the hardware company. Since we plan these upgrades during the late
night to cause as little disruption to our customers as possible, we
could not get resolution from this mega-corporation during that time
frame. We are in contact this morning with the management and our sales
representative of this company who created the problem, voicing our
extreme displeasure and demand for resolution to this issue. We will
keep you advised as to when we will perform the upgrade, but in the
meantime if you are experiencing any internet problems please give us a
call at 651-8341 so we may address them.
Monday, September 30, 2013
VERY IMPORTANT ANNOUNCEMENT!
If you get
your internet service from Glasgow EPB (and if you don’t, you should!), you
will be interested in this upcoming event. Please take a moment to review this
announcement about work that will impact your internet service.
The broadband
network that delivers cable television and high speed internet services to the
people of Glasgow is a very complicated set of systems. At the very heart of
the network is the system we call the Cable Modem Termination System (CMTS),
and we need to make some changes and improvements to that system.
On the
evening of October 15, starting at about 11 p.m., and continuing through the
wee hours of the morning of Wednesday, October 16, we will be conducting an
extensive overhaul of our CMTS. This work will interrupt the internet service
to various parts of the community for extended periods during this time frame.
Please make plans for your life and your businesses to be affected by this work.
The
inconvenience should be worth it. We certainly hope so! This project is to
enhance the capabilities of our cable modem network to allow faster upload
speeds and even faster download speeds. Frankly, we see this as the equivalent
of a heart transplant. We know that a successful operation will yield greatly
increased quality of life, but we dread the operation and the many things that
could go wrong! Still, this is our job and we have been planning this operation
for most of 2013. On October 15, all of the hardware, software, experts, and
EPB team will be on hand to conduct this procedure. Please hang with us as we
go into battle.
Friday, September 27, 2013
Oops! We failed too….
We continue
to ask our customers to look for ways to conserve energy and, after a
significant problem with our 50 year old ceiling, we were forced to take a
serious look at ourselves. What we found
was that we were failing too. Fifty year
old windows and air handlers, while state of the art for their day, are
painfully inadequate in today’s environment.
So, we will be making some changes.
Effective
October 4th our main lobby will be relocated to an area at the back
entrance of our building. This will
allow contractors to start working on the lobby to bring it up to today’s
energy standards. Signs will direct our customers to the new temporary entrance.
Normal business transactions will be handled in that area, however we request
that all payments be made through our drive thru window. While we will keep our
drive thru window open as much as possible, there may be some necessary
closures of that area also. All local
banks accept our payments, or now may be a great time to look at automatic bank
draft or paying your bill online. If you
have any questions about those options, please contact us at epb@glasgow-ky.com or via phone at 651-8341.
We apologize
in advance for any inconvenience, but we know these improvements will create an
energy efficient building that hopefully will last another 50 years. If you are wondering about the efficiency of
your home, TVA has a great program available to help answer your
questions. A certified inspector will do
an extensive evaluation of your home and will provide not only a detailed
report, but offer some financial incentives to help with your
improvements. You can read more at http://www.tva.gov/ee/in_home_eval.htm .
Thursday, July 18, 2013
Notice From City of Glagsow
The folks at Glasgow City Hall have asked us to provide you with a copy of the following notice:
A friendly reminder from the City of Glasgow, leaving grass clippings on city sidewalks and streets or dumping trash, limbs or foreign objects of any kind into drainage ways is considered littering as defined by City of Glasgow Code Numbers 93.05 & 130.18. This creates a safety hazard for pedestrians and contributes to drainage issues in our neighborhoods by causing the storm sewers to clog, resulting in unwanted water runoff and standing water. The City of Glasgow Street Department is working hard to keep the streets drainage ways clean of debris but we need citizens to help out. Please follow lawn mowing etiquette' and sweep up and remove grass clippings or sweep grass clippings back onto your own property.
A friendly reminder from the City of Glasgow, leaving grass clippings on city sidewalks and streets or dumping trash, limbs or foreign objects of any kind into drainage ways is considered littering as defined by City of Glasgow Code Numbers 93.05 & 130.18. This creates a safety hazard for pedestrians and contributes to drainage issues in our neighborhoods by causing the storm sewers to clog, resulting in unwanted water runoff and standing water. The City of Glasgow Street Department is working hard to keep the streets drainage ways clean of debris but we need citizens to help out. Please follow lawn mowing etiquette' and sweep up and remove grass clippings or sweep grass clippings back onto your own property.
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