Blog Archive

Thursday, September 23, 2010

New E-bill Coming Your Way

A lot of us now routinely get e-bills from our utilities and credit card companies instead of the old conventional paper bill. Glasgow EPB started offering e-billing several years ago, before the process really had all of the kinks worked out of it. A large number of our customers in Glasgow opt for the e-bill and many follow up on the e-bill by also making their payments online. If you are one of those, or if you want to check into becoming an e-bill customer, things are about to get a lot easier and better for you!

As part of the process of preparing for new electric rate designs starting next year, we are changing all of our billing over to a new system. While this process is dreadful for the folks on the EPB team, it is going to open the door to a much nicer e-billing system. Very soon all existing e-bill customers will be getting an email from us with a link to a new sign up site. Do not be afraid that this is some sort of fraud email! It will be the real deal! Once everyone signs up as they are prompted to do, then they will start getting the new e-bill and they will have access to some exciting new features. First of all, everyone will have access to their historic bills. Folks who pay online will have the new option of storing their credit card information so that they will not have to enter it each month.

These new features will not be just for existing e-bill customers. We are hoping that these features will cause everyone to reconsider going paperless and getting their bills via email. We will be posting a link to the service so that everyone can sign up at their leisure. I can assure you, once you get started using this method and reducing the amount of paper piling up on your desk, you will fall in love with e-billing.

Call us at 651-8341 if you need help signing up for the new e-billing from Glasgow EPB!


Tay10 said...

On one part of your home page, you are warning folks not to click on links sent to you are telling folks they will be receiving a link to sign up for the new e-bills. I'm a big confused.

Have received e-mail from:
about signing in. Is this the good one or not????

Billy Ray said...

Yes! Everyone should have gotten the email last night with the link to set up the new ebilling. The email IS from